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SMU

South Mediterranean University

January 22^nd, 2024

Application Deadline

February 22^nd, 2024

Administrative Quality Specialist/APU Assistant Coordinator

Academic Planning Unit

Job Overview: 

We are seeking a highly motivated and detail-oriented individual to join our university's administrative team in the role of Administrative Quality Specialist/APU Assistant Coordinator. The ideal candidate will play a pivotal role in supporting various academic departments by collecting, analyzing, and maintaining data to ensure the highest standards of quality and efficiency.

Responsibilities:

Data Collection and Analysis

• Collaborate with academic departments to gather relevant data related to various administrative processes.
• Conduct thorough analysis of collected data to identify trends, patterns, and areas for improvement.
• Utilize statistical tools and methodologies to assess the quality of administrative processes.

Quality Assurance

• Develop and implement quality assurance procedures to ensure accuracy and consistency in administrative data and processes.
• Identify and address discrepancies or anomalies in data to maintain a high level of quality standards.
• Work closely with other administrative staff to streamline processes and enhance overall efficiency.

Support to Professors

• Provide administrative support to professors and academic staff as needed.
• Assist in organizing info sessions, workshops and quality meetings.
• Collaborate with faculty members to address any administrative issues they may encounter.

Process Improvement

• Collaborate with various university departments to identify areas for process improvement.
• Propose and implement solutions to enhance the efficiency and effectiveness of administrative workflows.
• Stay updated on best practices and industry standards in administrative processes.

Documentation

• Maintain accurate and up-to-date documentation of administrative procedures, policies, and guidelines related to accreditations.
• Create reports and presentations to communicate findings and recommendations to the quality team/program directors/professors.

Preferred Qualifications:

• A degree in business administration, education, or a related field.
• Some experience in data collection, analysis, and quality assurance.
• Strong organizational and multitasking skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis tools and software.

Skills:

• Organization
• Communication
• Stress management
• Teamwork

For more information, please contact SMU-HR Development Team at this email address: hr.development@smu.tn

To apply, please send you resume at this email address: hr.development@smu.tn